User Personal Information Protection Policy

Version Effective Date: July 30, 2025

Version Update Date: July 30, 2025

This "User Privacy Protection Policy" (hereinafter referred to as "this Policy") applies to all products and services owned by Hangzhou Zixing Technology Co., Ltd. (hereinafter referred to as "Hangzhou Zixing Technology Co., Ltd." or "the Platform"), excluding other third-party products or services that you access through the Platform's products and services. Please be sure to carefully read and fully understand the contents of each clause, especially the clauses that exempt or limit liability, the clauses on applicable law and dispute resolution, before clicking to agree to this Policy. Clauses that exempt or limit liability will be marked in bold, and you should focus on reading them. If you have any questions about the Policy, you can contact Hangzhou Zixing Technology Co., Ltd. in the manner specified in this Policy.

When you click to confirm and agree to this Policy, it means that you have fully read, understood and accepted all the contents of this Policy, and have reached an agreement with Hangzhou Zixing Technology Co., Ltd. This Policy has legal binding force on both you and Hangzhou Zixing Technology Co., Ltd.

I. Definitions

  1. Covered products and services under Hangzhou Zixing Technology Co., Ltd.: refers to the products and services provided to you by Hangzhou Zixing Technology Co., Ltd. (hereinafter referred to as "we") through the following channels: including but not limited to Hangzhou Zixing Technology Co., Ltd.'s website, mobile applications, clients, relevant WeChat Open Platform accounts or mini-programs, and Hangzhou Zixing Technology Co., Ltd. used by third-party websites and applications, etc.
  2. Other third-party products or services: including but not limited to other trading counterparts other than Hangzhou Zixing Technology Co., Ltd., third-party websites, and products or services provided to you by third-party service providers.
  3. Affiliated companies: refers to the Affiliates existing or to be established by Hangzhou Zixing Technology Co., Ltd.
  4. Partners: refers to third-party information systems involved in the service provision process of Hangzhou Zixing Technology Co., Ltd., social platforms such as WeChat used for third-party login, and other third-party entities or platforms that Hangzhou Zixing Technology Co., Ltd. cooperates with to realize some functions and provide better customer services and user experience.
  5. Personal information: refers to various information recorded by electronic or other means related to identified or identifiable natural persons, excluding information after anonymization.
  6. Sensitive personal information: refers to personal information that, once leaked or illegally used, may easily lead to infringement of the dignity of natural persons or endanger personal or property safety, including biometrics, religious beliefs, specific identities, medical and health, financial accounts, track and trajectory information, as well as personal information of minors under the age of 14.
  7. Deletion of personal information: refers to the act of removing personal information from the systems involved in the realization of daily business functions, so that it remains in a state that cannot be retrieved or accessed.

II. Protection of Personal Information

This Policy will help you understand the following contents:

  1. How the Platform collects and uses your personal information
  2. How the Platform uses Cookies and similar technologies
  3. How the Platform shares, transfers, and publicly discloses your personal information
  4. How the Platform protects your personal information
  5. How the Platform handles minors' personal information
  6. How your personal information is transferred globally
  7. Your rights
  8. How this Policy is updated

(I) How the Platform Collects and Uses Your Personal Information

1. Types and Purposes of Collected Information

The Platform will collect and use your personal information for the following purposes stated in this Policy. Except for the collection necessary to realize basic business functions or as required by relevant laws and regulations, refusing to provide the following information will only prevent you from using relevant specific functions, but will not affect your normal use of other functions of Hangzhou Zixing Technology Co., Ltd.:

1.1 To provide you with the corresponding functions of the Platform, the Platform needs to collect the following information:
1.1.1 Account information:

To become a user of Hangzhou Zixing Technology Co., Ltd. and facilitate the Platform to provide you with services, you need to provide basic registration or login information, including your mobile phone number, and create your account, username and password. If you only need to browse, search and view the official homepage of Hangzhou Zixing Technology Co., Ltd. and the basic services and introductions of the Hangzhou Zixing Technology Co., Ltd. Open Platform, you do not need to register as a member of the Platform or provide the above information.

1.1.2 Personal profile and service item information:

During the registration and login process of some individual services, if you provide other additional information (the city, grade in school, gender, nickname, and avatar provided by your account), it will help the Platform provide you with a better service experience. However, if you do not provide such information, it will not affect your use of the basic functions of Hangzhou Zixing Technology Co., Ltd.

Explanations:

  • City: The courses of Hangzhou Zixing Technology Co., Ltd. and the supporting background management system functions are customized, designed and developed according to cities. Submitting city information facilitates us to provide you with accurate localized course services.
  • Grade in school: It is convenient to provide you with more suitable courses in the course selection function.
  • Gender: It is convenient for us to provide you with a more accurate default avatar, distinguishing between male and female avatars based on gender.
  • Nickname: It is convenient to make the semantics more complete when sending SMS and APP push message notifications, ensuring your reading experience.
  • Avatar: It is convenient to improve your recognition of the account when selecting an account and generating a report, ensuring a better user experience.

(II) How the Platform Uses Cookies and Similar Technologies

1. To provide you with a more convenient access experience, when you use the products or services of Hangzhou Zixing Technology Co., Ltd., the platform may collect and store data files of your access to the services of Hangzhou Zixing Technology Co., Ltd. through various technologies. When you access or re-access the services of Hangzhou Zixing Technology Co., Ltd., the platform can identify your identity and provide you with better and more services by analyzing the data. This includes using small data files to identify your identity, which is done to understand your usage habits, save you from repeatedly entering account information, or help judge the security of your account. These data files may be Cookies, Flash Cookies, or other local storage provided by your browser or associated applications (collectively referred to as "Cookies").

2. Please understand that some services of the platform can only be realized through the use of Cookies. If your browser or browser add-on services allow, you can modify the acceptance level of Cookies or refuse the Cookies of Hangzhou Zixing Technology Co., Ltd. However, refusing the Cookies of Hangzhou Zixing Technology Co., Ltd. may prevent you from using some functions of the services of Hangzhou Zixing Technology Co., Ltd. that rely on cookies in certain circumstances.

3. Web pages often contain some electronic images, called "single-pixel GIF files" or "web beacons", which can help the website count the number of users browsing the web pages or access certain cookies, so that we can gain a deeper understanding and improve our products or services. The platform will collect information about your web browsing activities through web beacons, including the address of the page you visit, the address of the referring page you previously visited, the time you stay on the page, your browsing environment and display settings. Most browsers provide users with the function of clearing browser cache data, and you can perform corresponding data clearing operations in the browser settings.

(VII) How This Policy is Updated

Hangzhou Zixing Technology Co., Ltd. reserves the right to modify the terms of this policy when necessary and will notify you through an App pop-up confirmation. You can check the latest version of the modified policy on this platform at any time. If you do not agree to the modified policy, you have the right to terminate the authorization to the platform. After this policy is updated, if you continue to use the corresponding platform functions, it shall be deemed that you have accepted the modified policy.

For major changes, the platform will also provide more prominent notifications (including the platform will collect opinions by publishing articles in the App, issue announcements, or even provide you with pop-up prompts).

Major changes referred to in this policy include but are not limited to:

  1. Significant changes in the service mode of the platform, such as the purpose of processing user information, the way of using user information, etc.;
  2. Significant changes in the control, organizational structure, etc. of the platform, such as changes in ownership caused by business adjustments, bankruptcy and mergers, etc.;
  3. Changes in the main objects of sharing, transferring, or public disclosure of user information;
  4. Changes in the responsible department, contact information, and complaint channels for handling user information security of the platform;
  5. When the user information security impact assessment report indicates high risks.

We will also archive the old versions of this policy for your reference.

Learning I-Land - Professional Online Education Platform